x bajee Privacy Policy

1 Introduction and Scope

Welcome to the x bajee platform. This privacy policy ("Policy") applies to the x bajee website, mobile application, and all related services. References to "we", "our", or "x bajee" in this policy refer to the entity operating this platform.

When you open an account on x bajee, access the site, or use any of our services, you are considered to have agreed to the data processing practices described in this policy. Please also read our Terms and Conditions for other rules related to use of the site.

This policy has been prepared specifically for users residing in Bangladesh and follows applicable Bangladeshi law. Our services are intended only for individuals aged 21 or above.

2 What Information We Collect

x bajee collects various types of information, categorised as follows:

2.1 Registration Information

The information you provide when creating an account includes:

• Full name
• Date of birth (for age verification)
• Mobile number
• Email address
• Username and password

2.2 Identity Verification Information

Identity verification may be required in certain cases to ensure account security and the safety of financial transactions. At such times, details from your national ID card or passport may be requested.

2.3 Financial Transaction Information

During deposits and withdrawals, your mobile banking number (bKash, Nagad, Rocket, Upay) and transaction amounts are recorded. We never collect your mobile banking PIN or password.

2.4 Automatically Collected Information

The following information may be collected automatically while you use the site:

• IP address and device information
• Browser type and language settings
• Time spent on the site and pages visited
• Data collected through cookies and similar tracking technologies

2.5 Gaming Activity Information

Your participation history in slots, live casino, sports betting, and other games — including bet amounts and win/loss records — is stored.

3 Purpose of Data Collection

x bajee uses your information for the purposes described below:

• Creating and managing accounts and providing services
• Processing financial transactions including deposits and withdrawals
• Verifying age to confirm the user is 21 years old or above
• Maintaining account security and preventing fraudulent activity
• Complying with applicable laws and regulations
• Providing customer service and support
• Conducting analysis to improve service quality
• Applying responsible gaming limits and policies
• Processing promotional offers and bonuses

4 Disclosure and Sharing of Information

x bajee follows a strict privacy policy. Your information may be shared with others only in the limited circumstances described below:

4.1 Service Providers

Providers of essential services such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and security verification may receive the limited information needed for their work. All such parties operate under strict confidentiality agreements.

4.2 Legal Requirements

Information may be shared with law enforcement agencies where required to comply with Bangladeshi law or a court order, or to assist in investigating fraud or illegal activity.

4.3 Business Changes

If a significant change occurs to x bajee's business structure (such as a merger or acquisition), user information may be transferred to the relevant parties. Users will be informed in advance in such cases.

5 Data Security Measures

x bajee maintains multiple layers of security to protect your personal and financial data:

• SSL Encryption: All data transmitted between the site and servers is encrypted using SSL technology.
• Password Hashing: Your password is never stored in plain text — industry-standard hashing methods are used.
• Access Controls: Among staff, only those who need specific data are permitted to access it.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
• Firewall and Monitoring: Advanced firewalls and real-time monitoring are in place to prevent unauthorised access to servers.

Please note that no method on the internet is 100% secure. We are committed to providing the highest level of protection, but absolute security cannot be guaranteed.

6 Cookie Policy

Cookies and similar technologies are used on the x bajee website. A cookie is a small data file stored in your browser.

6.1 Types of Cookies We Use

• Essential Cookies: For maintaining login status and running core site functions.
• Functionality Cookies: For language preferences and site personalisation.
• Analytics Cookies: For collecting information about site usage to improve service quality.

6.2 Cookie Controls

You can disable cookies through your browser settings, though doing so may prevent some site features from working properly.

7 Data Retention Period

x bajee retains your information for as long as your account remains active. Even after an account is closed, information may be retained for the following reasons:

• To meet legal obligations for maintaining financial records
• For the purposes of resolving disputes or legal claims
• To assist in investigations related to fraud or illegal activity

Once the necessary retention period ends, information is securely deleted or anonymised.

8 User Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you.

8.2 Right to Correction

If information we hold about you is incorrect, you may request a correction. Some information can be updated directly in the profile section of your account.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, it may not be possible to delete all information due to legal obligations or ongoing disputes.

8.4 Right to Withdraw Consent

For information processed on the basis of consent, you may withdraw that consent at any time. This will not affect any processing that took place before the withdrawal.

To exercise any of these rights, please contact our customer service team. Our support team is available 24/7 via live chat and email in both Bengali and English.

9 Protection of Minors

x bajee's services are intended solely for individuals aged 21 or above. We do not knowingly collect information from any minor. Age verification is carried out at registration, and additional verification may be requested in doubtful cases. If we become aware that a minor's information has been collected by mistake, it is deleted immediately and the associated account is closed.

To learn more about responsible gaming, visit our Responsible Gaming page, which covers self-exclusion, limit setting, and other protective measures.

10 Third-Party Links and Services

The x bajee platform may contain content from game providers such as Pragmatic Play, PG Soft, JILI, and Evolution. These third-party service providers follow their own privacy policies, and x bajee is not responsible for their data practices. However, all parties working with us are required to meet strict data protection standards.

11 Policy Changes

This privacy policy may be updated from time to time due to service improvements or legal requirements. Users will be notified of significant changes by email or through a notice on the site. Continuing to use the site after changes are made will be considered acceptance of the revised policy. For this reason, we recommend revisiting this page periodically.

To learn more about this policy or x bajee, visit our About Us page.

12 Contact

If you have any questions or concerns about this privacy policy, please get in touch with us:

• 24/7 Live Chat — directly from any page on the site
• Email: [email protected]

Our support team is available in both Bengali and English, seven days a week, around the clock.